Booking and
E-commerce terms and conditions etc.
Salgs- og leveringsbetingelser
I det nedenstående finder du nyttige informationer i forbindelse med brug af online booking. Du kan blandt andet læse om, hvordan vi behandler dine indtastede oplysninger, hvordan du modtager din kvittering i forbindelse med et køb og meget mere. Når der i det nedenstående skrives ”UDBYDER” anvendes det som et synonym for ”Bjerregaard Camping”.
Betaling
Alle priser i Bjerregaard Camping online bookingsystem er ligesom alle andre steder på hjemmesiden skrevet i danske kroner, inklusive moms og alle afgifter med mindre andet er angivet og klar i den situation. Priserne angivet i euro er vejledende.
Betaling foregår ved at benytte et af de godkendte betalingskort/ kreditkort i online booking, herunder blandt andet Dankort, Visa og Mastercard. Der er ikke pålagt et gebyr på betaling af depositum, der foregår gennem online booking. Foretages betaling med et udenlandsk kreditkort kan der tilføjes et tillæg.
Informationer om handel på Internettet
Du kan trygt handle på Internettet gennem vores online bookingsystem. Du er som forbruger som udgangspunkt sikret i forhold til eventuel misbrug af dit kreditkort på nettet, derfor er der ikke nogen selvrisiko ved misbrug af dit betalingskort via Internettet. Du kan læse mere om, hvordan du som forbruger, skal forholde dig til betalinger på nettet på www.forbrug.dk.
Forsendelse og levering
Du vil ved booking og betaling af en hytte, en mobilhome, en plads til eget telt, eller en plads til egen campingvogn/autocamper få forevist en kontrakt fra Bjerregaard Camping, hvori regnskabet for dit køb fremgår. Kontrakten kan printes ud fra hjemmesiden efter gennemført booking, og fremsendes ligeledes via e-mail umiddelbart efter købet, hvis korrekt e-mailadresse er oplyst af køber.
Levering af det bestilte produkt sker ved ankomst til Bjerregaard Camping på ankomstdagen (og afsluttes ved afrejse på afrejsedagen). Begge disse tidspunkter oplyses i den ovennævnte kontrakt.
Fortrydelsesret og refusion
Køb af campingophold, booking af hytter o.lign. er ikke omfattet af fortrydelsesretten i forbrugeraftaleloven jf. § 18, stk. 2, pkt. 12.
Du har mulighed for at annullere din booking på følgende vilkår:
- Ved afbestilling mere end 30 dage før ankomst, godtgøres hele pakkeprisen, dog trækkes kr. 700,00 i afbestillingsgebyr.
- Ved afbestilling mellem 30 dage og 14 dage før ankomst, godtgøres 50 % af opholdets pris. dog ikke afbestillingsgebyret på kr. 700.00
- Ved afbestilling mindre 14 dage før ankomst, sker der ingen godtgørelse.
- Er man startet på sin ferie hos os er den bookede periode bindende og kan ikke overdrages til andre.
Registrering af oplysninger
Bjerregaard Camping registrerer dit navn, din adresse, din e-mail samt andre oplysninger afgivet i forbindelse med købet i sit kundekartotek. Oplysningerne videregives ikke, men Bjerregaard Camping beholder registreringen i 5 år.
Bjerrregaard Camping anvender serverside cookies og en sikker forbindelse til at skabe sikkerheden om de oplysninger, som du afgiver på siden.
Ved betaling med kreditkort sker registreringen via en sikker server, hvor oplysningerne krypteres før de sendes over Internettet.
Bjerregaard Camping tager forbehold for pris fejl i online booking, det er
således altid de oplyste priser på hjemmesiden, der er gældende.
Reklamationsbehandling
Hvis du af en eller anden grund ikke modtager din kontrakt, som bekræfter dit køb, og du ikke har modtaget en fejlmeddelelse fra systemet, så kan du skrive til adressen eller benytte telefonnummeret under virksomhedsoplysninger.
Klager over bookingforløbet, selve bookingen eller produktet (opholdet) skal ske indenfor rimelig tid, efter du har opdaget fejlen eller burde have opdaget fejlen ved almindelig gennemgang af din kontrakt. Klager indenfor to måneder vil altid være indenfor rimelig tid. Du kan klage skriftligt eller mundtligt. To år efter modtagelsen af varen (opholdet) ophører retten til at klage i henhold til Købelovens § 83, stk. 1, medmindre andet er aftalt.
Når Bjerregaard Camping modtager din klage over en vare, behandles klagen hurtigst muligt. Bjerregaard Camping vil tage stilling til om den modtagne vare skal refunderes,ombyttes eller om der skal gives prisnedslag.
Derudover er der mulighed for at klage til forbrugerklagenævnet på www.forbrug.dk.
Virksomhedsoplysninger
Navn: Bjerregård Camping ApS
Adresse: Sønder Klitvej 185
Postnummer og by: 6960 Hvide Sande
Tlf.: +45 97315044
E-mail: info@bjerregaardcamping.dk
Cvr.: 32073522
Competition rules
- Responsibility for, scope of validity of and acceptance of the following general rules for participation in competitions etc.
1.1. These general rules for participation in competitions, sweepstakes and prizes (hereinafter referred to as “Competitions”) organized and conducted by Bjerregaard Camping.
1.2. Bjerregaard Camping reserves the right to set special rules for participation in selected competitions
1.3. Competitions are organized by Bjerregård Camping ApS.
1.4. By participating in competitions organized by Bjerregaard Camping, the participant expressly and bindingly accepts the general rules for participation in competitions etc.
- Who can participate in Bjerregaard Camping’s competitions?
2.1. The competitions are open to all persons over the age of 18. Excluded from participating in the competitions are all employees of Bjerregaard Camping and their family members or cohabitants and their family members (from grandparents to grandchildren).
2.3. Only 1 entry per person is allowed in each competition.
2.4. Participation in competitions is under no circumstances conditional on the purchase of goods or services, or the making of contributions or similar.
- Winnings and prizes
3.1. Winnings in the form of stays, canoe/SUP rental etc. cannot be paid out in cash or exchanged for other prizes. Nor can prizes be transferred to others.
3.2. Unless otherwise expressly stated in the specific competition conditions, the prize will be made available to the winner free of charge.
3.3. The final prizes and prizes may in some cases differ in detail from the images and descriptions in the competition description, and variations may occur.
- Exclusion of participants
6.1. Bjerregaard Camping reserves the right to exclude participants from competitions. This applies in particular in the event of deliberate breach of the competition conditions or if participants have attempted to cheat or manipulate the competition or made a deliberate attempt to do so or have used improper means.
6.2. Bjerregaard Camping may also exclude participants if there is reasonable suspicion that they have committed or intend to commit criminal offenses, especially defamatory or hateful acts towards people of a different race, nationality, gender or religion.
- Publishing names as part of marketing
7.1. Bjerregaard Camping is allowed to publish the name of competition winners on the campsite’s website or social media unless the winner has explicitly opted out of publication.
7.2. Competition winners are obliged to participate to a reasonable extent free of charge in image and text marketing in radio, internet or print media and to have their competition entries published free of charge in images, words or other text in a form relevant to the competition.
- Interruption or termination of competitions
8.1 Bjerregaard Camping reserves the right to interrupt or terminate ongoing competitions at any time. This applies in particular in the event of force majeure or in the event that the competition cannot be carried out or completed for other organizational, technical or legal reasons. In such cases, participants cannot raise claims of any kind against Bjerregaard Camping.
- Liability
10.1. Bjerregaard Camping is not liable for incomplete or false information that has been forwarded or distributed by competition participants and/or third parties in connection with their participation in the competition.
10.2. Bjerregaard Camping cannot accept any responsibility for the correctness and completeness of all links and references in connection with the competition.
10.3 Bjerregaard Camping is not liable for any damage caused by interference with technical facilities or for delays or interruptions in data transmissions related to participation in the competition or related to the use of any competition prize. Excluded from the exclusion of liability are any claims for damages resulting from injury to life, body or health or due to essential contractual obligations.
- Changes to the competition terms and conditions
Bjerregaard Camping reserves the right to change the competition conditions at any time and without prior notice.
- Personal data protection
13.1. All participants’ personal data is explicitly stored and used only for the implementation and running of the competition in question. The data will not be passed on to third parties. This also applies to use for marketing purposes.
13.2. After the end of the competition, the participants’ data will be blocked immediately and, within the framework of the technically available procedures, deleted. All participants are free to cancel their participation in the competition and accept that their data will be stored and used in connection with the competition. Any cancellation can be notified to Bjerregaard Camping by email: info@bjerregaardcamping.dk
13.3. With the cancellation of data, participation in the competition and any subsequent prize is of course no longer possible.
- Final rules
14.1. In case of doubt, Danish law applies – jurisdiction is the court in Holstebro.
14.2. Any deviation from these terms and conditions must be in writing to take effect. The same applies with regard to waiving the requirement for written rules.
14.3. Should one or more of the above provisions be or become invalid, inactive or unenforceable in whole or in part, all other provisions shall remain in force. Inactive provisions shall be replaced by a corresponding valid provision. In case of missing rules, both sets of provisions apply.
14.5. Any decisions cannot be appealed.
SPECIAL ADDITIONS REGARDING. PHOTO COMPETITION:
By participating you automatically accept the following conditions:
The photo competition is organized by Bjerregaard Camping
We will contact the winner and the winner’s name will be displayed on our website, on Facebook and on Instagram.
Bjerregaard Camping has the right to use submitted photos for marketing in print and electronic media including Facebook, website, posters, Instagram etc.
The participant assures that he/she has all rights to the submitted photos, so that the publication of the photo does not harm a third party or violate persons or personal rights.
The gift card must be used no later than the year after winning it and can only be used for full or partial payment of a stay at Bjerregaard Camping.
The gift card cannot be used for consumption costs and any excess amount on the gift card cannot be paid out.
The gift card cannot be exchanged for cash.